Pneumatic tools supplier

Staff are very helpful and give good advice. Even if there isn't some product that I want, they can find something else to replace it.

As a 50 year old local and dodgy home mechanic I regularly go to this store for various products, spending around $100 a month on average. Normally, the staff are OK to deal with. But on Saturday 9th Oct 2021 I was in the process of buying some motorcycle oil when I was accused of stealing from the store. All eyes were on me as the staff member rifled through my back pack, opening every single zipper. I felt ashamed. Of course, aside from my action camera and genuine Suzuki oil filter, he found nothing. He then had the utter cheek to tell me to leave my bag at the front of the shop if I didn't want that to happen again. He then tried to hand my bag back to me with all the zippers wide open. Thankfully, he obliged when I demanded he zip everything back up. Here is my vow. I will never shop there again. Ever. I will tell everyone I know not to shop there.

I called the Joondalup branch to make an enquiry, i spoke to a lady Brea & she was so.. helpful, she was AWESOME!! all my questions were answered. Thank-you Brea, my lucky day, as usually she's at the Ellenbrook branch.

Excellent service. Very helpful. I got just the thing I needed and then found something else in the shop that I had bee searching for.

I was very disappointed in the store tonight. I had been working at the Galleria, and when I came out, I found both my head lights were gone. I went round to shop and asked if I could get the headlights and have someone put them in. I was told they couldn't put them in as it was too late. I feel this was very irresponsible to allow someone to drive home with no head lights. Surely there has to be some duty of care. Yes, it was dark outside but I would of happily held a torch to help them out.In the end I just had to drive home with my high beams on.

Tried to buy 250ml of paint and the only had 50ml containers due to lack of proper stocking. They wouldn’t sell me 5 x 50ml for the same price. Excuse was manager wouldn’t like if I did that. What’s happened to logic and customer service?

For all your auto requirements. Some camping gear sold here as well. Recently purchased jockey wheel for my trailer and mounting brackets. Didn't need the brackets as we drilled and attached it directly onto the trailer shaft and returned the bracket the next day for a full refund, no hassles.

Really unhappy with the service i recieved. I purchase a set of LED globes from a different store & tried returning them here, when the server opened up the box he asked me where the adapters were however none came with the box. I told him this to which he didn't believe me and theres nothing he could do, and told me i would need to go to the original store i purchased them from to try and work it out with them (all the way in Clarskon)I got there and explained my situation and the server at Clarkson knew straight away that the prodcut doesnt include adapters and opened up another of the same product and as it turns out no adapters included with the product.Making my drive all the way to Clarkson a waste of time when it could have been sorted at the balcatta store.

Been in store for quite a while no staff contact at all no one else in store not even a Hello when we walked into store.

Alan is really service oriented and will do his best help if you need it. The Ladies on the counter always greet you with smile and query your needs.